1. Who We Are
Clave Business Group LLC (“Clave Business Group,” “we,” “us,” or “our”) is a Florida company providing AI automation, virtual assistant services, small business operations management, and customer service solutions. This Privacy Policy explains how we handle information when you visit our website or interact with our services.
2. Information We Collect
We collect two main categories of information:
- Information you submit to us through our contact form, including your name, email address, phone number, business name, and the contents of your message.
- Information collected automatically through cookies and analytics tools, such as your IP address, browser type, device information, referring URLs, and pages visited.
3. How We Use Your Information
- To respond to your inquiries and provide the services you request.
- To operate, maintain, and improve our website and services.
- To communicate with you about updates, support, and relevant offerings.
- To comply with legal obligations and enforce our terms.
4. How We Share Your Information
We share information only with trusted service providers that help us operate our business — for example, website hosting, analytics, email, and communication platforms. These providers are permitted to use your information only as necessary to perform services for us. We do not sell your personal information.
5. Cookies & Analytics
We use cookies and similar technologies, along with analytics tools, to understand how visitors use our site and to improve performance. You can control cookies through your browser settings; disabling them may affect site functionality.
6. Data Retention
We retain personal information for as long as needed to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
8. Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to access, correct, delete, or restrict its use.
California (CCPA/CPRA): California residents may request disclosure of the categories and specific pieces of personal information we collect, request deletion, and opt out of the sale or sharing of personal information. We do not sell personal information.
EU/UK (GDPR): If you are located in the European Economic Area or the United Kingdom, you may have rights to access, rectify, erase, restrict, or object to certain processing of your personal data, and to data portability. To exercise any of these rights, contact us using the details below.
9. Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
10. Third-Party Links
Our site may link to third-party websites or services that we do not control. We are not responsible for the privacy practices of those third parties, and we encourage you to read their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective date” at the top of this page. Material changes will be communicated through our website.